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<h1 class="CustomPage-title"> 退換貨政策 </h1> <div class="CustomPage-content">
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<p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">-<span lang="ZH-TW">退換貨政策</span>-</span></p>
<p class="MsoNormal"><span lang="ZH-TW" style=" font-family: "Noto Sans TC Light", sans-serif;"><br></span></p><p class="MsoNormal">
<span lang="ZH-TW" style=" font-family: "Noto Sans TC Light", sans-serif;">收到商品時，請先檢查確認商品沒有問題，產品若有任何問題，非人為因素之破損、刮傷，請透過客服信箱</span><span style=" font-family: "Noto Sans TC Light", sans-serif;">abduljohanna97@gmail.com<span lang="ZH-TW">回傳照片及問題，聯絡客服人員協助處理。</span></span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">依《消費者保護法》，消費者享有</span><span style="font-family: "Noto Sans TC Light", sans-serif;">7<span lang="ZH-TW">天鑑賞期之權益（收到商品後隔天起為第一天），鑑賞期並非試用期，您所退回的商品必須是全新的狀態，並參考退換貨須知於七天內完成退貨申請即可，若超過七天鑑賞期，則很抱歉恕無法受理退貨。</span></span></span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">七天鑑賞期為收件人簽收的當日算起，例：</span><span style="font-family: "Noto Sans TC Light", sans-serif;">1/1<span lang="ZH-TW">簽收或取貨，</span>1/1-1/7<span lang="ZH-TW">需提出退貨申請，</span>1/8<span lang="ZH-TW">提出則逾期。</span></span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">-<span lang="ZH-TW">無法受理退貨等因素</span>-</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">1. </span><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif; ">收到商品後超過七天恕不受理</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">2. <span lang="ZH-TW">海外地區購買皆無退換貨的服務</span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">3. <span lang="ZH-TW">商品有使用過的痕跡或有損壞等非全新品狀態，恕無法受理退換貨</span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">-<span lang="ZH-TW">商品瑕疵品定義</span>-</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">1.</span><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif; ">為您出貨商品前會抽樣檢查商品，包裝不完整不等於商品已經被使用過。運送及製造過程可能會有些許包裝損壞。</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">2. <span lang="ZH-TW">商品尺寸誤差正負</span>0.5~1<span lang="ZH-TW">公分內皆為合理範圍，部分商品依商品說明為準</span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">3. <span lang="ZH-TW">商品拍攝時因受環境與光線影響，及電腦色差與實品會有稍許誤差，實際顏色以實品為準。</span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">4. <span lang="ZH-TW">每件商品形狀會因燒製或吹製會有些許差距、偶會產生氣泡點</span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">若無法判斷是否為瑕疵，請先將瑕疵部分清楚的拍下來，於收到商品『</span><span style="font-family: "Noto Sans TC Light", sans-serif;">72<span lang="ZH-TW">小時』內回傳至客服信箱，待客服人員確認是否為瑕疵商品。</span></span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">-<span lang="ZH-TW">退換貨須知</span>-</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">1.</span><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif; ">商品瑕疵退換請於收件後</span><span style="font-family: "Noto Sans TC Light", sans-serif; ">7</span><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif; ">天內聯絡客服告知，並回傳照片至客服信箱</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">2.<span lang="ZH-TW">商品瑕疵退換客服受理後，請保留原包裝完整性於</span>7<span lang="ZH-TW">天內寄回，確保無使用過、留下污漬等，運費由賣家負擔</span></span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">• 商品本體之保護貼膜、標籤等皆不可撕除或毀損。</span><span style="font-family: "Noto Sans TC Light", sans-serif;"></span></span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">• 商品包裝盒外觀不得有刮傷、破損、受潮、塗寫文字、黏貼任何註記。</span><span style="font-family: "Noto Sans TC Light", sans-serif;"></span></span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">• 必須完整保留相關配件，如：配件及其包裝、贈品、所附相關文件、說明書等。退還產品時，您應將所有的產品配件、贈品與相關產品一同寄回。</span><span style="font-family: "Noto Sans TC Light", sans-serif;"></span></span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">• 如您寄回的商品不符合退貨標準，或在運送過程中使商品破損、髒污等，皆有可能影響您的退款權益，我們將依損壞比例分攤且從退款中扣除。</span><span style="font-family: "Noto Sans TC Light", sans-serif;"></span></span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">• 商品一經拆封使用，恕無法辦理退貨</span><span style="font-family: "Noto Sans TC Light", sans-serif;"></span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">3.</span><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif; ">寄錯商品請於收件後</span><span style="font-family: "Noto Sans TC Light", sans-serif; ">3</span><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif; ">天內聯絡客服，客服受理後請保留原包裝完整寄回，並留下地址及電話姓名，賣家會請快遞去收件，運費由賣家支付，少寄商品需先拍照與客服人員確認，並盡快為您補寄。</span><br></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">4.<span lang="ZH-TW">在鑑賞期</span>7<span lang="ZH-TW">天內，若要退貨請您提供您欲退款的銀行帳戶，由於物流運費並非本站賺取，是由物流公司收取單筆運費，因此退款不退運費，退款金額將扣除</span>120<span lang="ZH-TW">元物流費，一旦我們收到您的退貨商品，確認該商品皆符合退貨標準，我們即進行退款流程。</span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">5.<span lang="ZH-TW">商品若是我方寄錯或瑕疵，退回運費由本店負擔。若自身理由不喜歡或不適用，將由消費者承擔寄回運費。</span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">-<span lang="ZH-TW">退款須知</span>-</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">1.信用卡</span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">退貨商品收回並經工作人員確認商品數量無誤後，為您完成款項刷退程序，請您留意下期帳單；退款實際入帳日期，依各發卡銀行入帳日不同有所差異，請您洽詢發卡銀行確認實際入帳日，</span></span><span style="font-family: "Noto Sans TC Light", sans-serif; ">若是使用信用卡付款完成，還沒寄出前需取消訂單，會依金額收取銀行手續費。</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">2.ATM轉帳</span><span style="font-family: "Noto Sans TC Light", sans-serif;"></span></span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">請聯絡客服信箱提供退款帳戶，待退貨商品收回並經工作人員確認商品數量無誤後，我們將於七個工作天退回款項至您提供的帳戶。</span><span style="font-family: "Noto Sans TC Light", sans-serif;"></span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">-<span lang="ZH-TW">配送方式</span>-</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">1.宅配到府</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style=""><span lang="ZH-TW" style="font-family: "Noto Sans TC Light", sans-serif;">確認訂單後，備貨至出貨約</span><span style="font-family: "Noto Sans TC Light", sans-serif;">2-5<span lang="ZH-TW">天，商品備齊後約</span>2-3<span lang="ZH-TW">個工作天會送達，若遇連假</span>/<span lang="ZH-TW">國定假日</span>/<span lang="ZH-TW">颱風假等則會延後送達。</span></span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><span> </span>(<span lang="ZH-TW">宅配寄出後貨運司機遇無人收件狀況</span>,<span lang="ZH-TW">會投遞</span>3<span lang="ZH-TW">次左右</span>,<span lang="ZH-TW">如期間仍無人收件包裹將退回站所保管</span>,5<span lang="ZH-TW">天內收件人無聯絡包裹將退回寄件人</span>,<span lang="ZH-TW">如因買家個人因素寄送失敗</span>,<span lang="ZH-TW">買方需自行負擔運費再次配送）</span></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "> </span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">2.工廠自取</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><p class="MsoNormal"><span lang="ZH-TW" style=" font-family: "Noto Sans TC Light", sans-serif;">確認訂單後，備貨約</span><span style=" font-family: "Noto Sans TC Light", sans-serif;">2-5<span lang="ZH-TW">天，</span></span><span style="font-family: "Noto Sans TC Light", sans-serif; ">商品備齊後工作人員會寄取貨通知信給您，並聯絡客服確認至工廠領取時間。</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; ">退換貨地址：壹中縣太平市福隆里光里路1371號 統一編號:69314076</span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><p class="MsoNormal"><span style="font-family: "Noto Sans TC Light", sans-serif; "><br></span></p><style> /* Font Definitions */ @font-face {font-family:PMingLiU; 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