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<h1 class="page_title">購物須知</h1>
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<h2 style="text-align: right;">手機版 | 桌面版 | 購物須知</h2><h1><img src="https://img.alicdn.com/imgextra/i3/1593099316/O1CN01SgMJWj2IgmGZ3AUED_!!1593099316.jpg" width="100%" style="color: rgb(102, 102, 102); font-size: 12px; line-height: 18px;"><br></h1>
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<h2><a href="../index.html" target="_self">現在開始購物囉!~</a><p></p></h2>
<hr><h1>桌面版</h1
<p>
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<h2><a href="../index.html" target="_self">現在開始購物囉!~</a><p></p></h2>
<hr id="[object Object]">
<h1><span style="font-weight: bold;">購物須知</span></h1>
<p style="font-size: 16px; line-height: 1.4;">pepperkoko 致力為客戶提供愉快的購物體驗，客戶可免費登記成為會員，即可享受方便及快捷的購物樂趣，並可享有不定時的購物優惠。</p>
<p style="font-size: 16px; line-height: 1.4;"></p>
<p style="font-size: 16px; line-height: 1.4;"></p>
<p style="font-size: 16px; line-height: 1.4;"><strong>訂單合併</strong>
</p>
<p style="font-size: 16px; line-height: 1.4;">當客戶分別購買兩張或以上的訂單，而提供相同的送貨地址及電話，我們會安排合併寄出，確保客戶可同時收到所有已訂購的商品。</p>
<p style="font-size: 16px; line-height: 1.4;"><strong>訂單追蹤</strong>
</p>
<p style="font-size: 16px; line-height: 1.4;">當客戶成功下單後，客戶可於登入會員後的我的訂單版面查閱訂單狀態。商品發貨後，我們會用電郵通知客戶訂單追蹤編號，客戶可隨時查看最新運送情況。</p>
<p class="MsoNormal" style="font-size: 16px; line-height: 1.4;"><b><span lang="ZH-TW" style="font-family:"PMingLiU","serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-font-family:PMingLiU;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin">尺碼表</span><o:p></o:p></b>
</p>
<p style="font-size: 16px; line-height: 1.4;"></p>
<p class="MsoNormal" style="font-size: 16px; line-height: 1.4;"><span lang="ZH-TW" style="font-family:"PMingLiU","serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-font-family:PMingLiU;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin">商品的內頁均設有尺碼表，提供模特兒的試穿報告及每件衣服的尺寸表以供參考，客戶可自行選擇合適的尺碼。</span>
<span lang="ZH-TW" style="line-height: 1.4; font-family: PMingLiU, serif;">當客戶參考尺碼表後，如發現</span><span style="line-height: 1.4;">2</span><span lang="ZH-TW" style="line-height: 1.4; font-family: PMingLiU, serif;">個尺碼均適合時，建議選購較小之尺碼。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><strong>加加大碼商品</strong>
</p>
<p style="font-size: 16px; line-height: 1.4;">pepperkoko的服裝設有不同的尺碼供客戶選購，<span style="font-weight: bold;">唯客戶請注意2L/3L/4L或以上等尺碼會加收港幣三十元正</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><strong style="line-height: 1.4;">收件需知</strong>
<br>
</p>
<p style="font-size: 16px; line-height: 1.4;">客戶在下單時，請提供正確的電話號碼及地址，速遞員會在商品送達前以電話確認，如訂單未能成功投遞，我們會以電郵方式通知客戶，如客戶希望安排重新送貨，我們將另外收取運費。如客戶要求取消訂單，已付款之訂單金額將退回至P Dollar。如電腦記錄多次重新發貨或取消訂單，我們保留刪除帳戶的權利。</p>
<p style="font-size: 16px; line-height: 1.4;">我們的貨品已全部改由順豐速運發送，如需送貨到住宅（非工商）及偏遠地區，順豐將額外收取$30 附加費，客戶需要直接付款予順豐速遞員。有關非工商及偏遠地區的詳細資料，請參閱 順豐速運網站。</p>
<p
style="font-size: 16px; line-height: 1.4;"><span style="color: rgb(255, 0, 0);">請留意! 順豐快件到達順豐站﹑7-11便利店﹑OK便利店或成功聯絡客戶的當天起計 6 天內為免費保管期，若客戶未能於免費保管期(即六天內)自取或成功派送，順豐速運將於第 7 天開始收取貨物保管附加費(每公斤每天收費港幣/澳門幣1元，收費天數上限為30天)，取件/派件當天均須收費。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="font-weight: bold; line-height: 22.4px;">澳門訂單</span>
</p>
<p></p>
<p style="font-size: 16px; line-height: 1.4;"><span style="line-height: 22.4px;">本網站是以港幣結算，有關澳門貨到付款訂單，順豐速運會按當時匯率收取客戶澳門幣。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><strong>商品關稅</strong>
</p>
<p style="font-size: 16px; line-height: 1.4;">有關寄往香港以外的國家的商品，客戶需自行繳付關稅、進口稅、商品及服務稅、增值稅或其他進口銷售稅項。客戶請在簽收商品時繳付相關費用。</p>
<p style="font-size: 16px; line-height: 1.4;"><strong>缺貨</strong>
</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="line-height: 1.4;">如在下單後出現缺貨，我們會在兩個工作天內以電郵通知客戶並將相關款項全數退回客戶的P Dollar中。若客戶欲將P Dollar轉換為現金，請以電郵通知我們，我們將盡快為您處理且不扣除任何退款申請手續費。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><strong>授權產品</strong>
</p>
<p style="font-size: 16px; line-height: 1.4;">Disney迪士尼及其他卡通人物產品為台灣授權產品，如客戶訂購此類產品，我們將向台灣OB嚴選代訂並轉發給客戶。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="font-weight: bold; line-height: 1.4;">P Dollar</span>
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<p style="font-size: 16px; line-height: 1.4;">P Dollar等同現金，1個P Dollar等同港幣1元，不論您的消費金額多寡都可直接於結帳時進行抵銷。我們會在確認收到退貨商品後之7個工作天內，將退款金額以P Dollar形式退回您的帳戶中，往後您於pepperkoko購物皆可當作現金使用。若您使用P Dollar購買的商品進行退貨，P Dollar亦將再次退回至您的帳戶中。若客戶欲將帳戶中的P Dollar轉換為現金，請發電郵到cs@pepperkoko.com通知我們，我們將盡快為您處理且不扣除任何退款申請手續費。</p>
<p
style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">請注意:當您仍有機會於pepperkoko購物時，建議您保留P Dollar於帳戶中，在下次購物時，即可快速便捷地以P Dollar付費。</span>
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<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;"><br></span>
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<p style="font-size: 16px; line-height: 1.4;"><span style="font-weight: bold; line-height: 1.4;">韓國直送商品購買條款及細則</span>
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<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">1.選購任何韓國直送商品，整張訂單只接受以PAYPAL方式結賬，客戶可透過PAYPAL使用VISA/MASTER/AMERICAN EXPRESS /銀聯或PAYPAL帳戶內的餘額付款；貨到付款及銀行/櫃員機/轉數快轉賬結</span>賬<span style="color: inherit;">方式則未能提供</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">2. 現時只提供發送至香港地區</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">3. 商品會由下訂單日起計7 – 14工作天內經順豐速運寄出</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">4. 如訂單包含台灣直送女裝及韓國直送商品，客戶將分開收到商品。</span>
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<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">5. 消費折實滿港幣299元即可享免費送貨服務，少於港幣299元（推廣期內 $199）則會收取港幣30元運費</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">6. 網上圖片產品顏色可能跟實際產品略有差異，一切均以實際產品為準</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">7. 商品一經出售，不設退換</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">8. 商品之來源包括獨立供應商及設計師，因此同一品牌之商品可能會出現標籤不統一之情況</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">9. 商品均有機會在韓國或中國製造，圖片中所描述的產地並不代表實際情況</span>。</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">10. 如有任何爭議，pepperkoko保留最終決定權</span>。</p>
<p style="font-size: 16px; line-height: 1.4;">
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<p style="line-height: 1.4;"><span style="font-size: 16px; font-weight: bold;">LOVFEE系列商品購買條款及細則</span>
</p>
<p style="line-height: 1.4;"><span style="color: inherit; font-size: 16px;">1.現時只提供發送至香港及澳門地區</span><span style="font-size: 16px;">。</span><span style="font-size: 16px; font-weight: bold;"><br></span>
</p>
<p style="line-height: 1.4;"><span style="font-size: 16px;">2. 商品會由下訂單日起計7– 10工作天內經順豐速運寄出。</span>
</p>
<p style="line-height: 1.4;"><span style="font-size: 16px;">3. LOVFEE</span><span style="font-size: 16px;">系列商品只接受退貨，並不接受換貨。</span>
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<p style="line-height: 1.4;"><span style="font-size: 16px;">4. 如訂單包含台灣直送女裝、LOVFEE系列商品及韓國直送商品，客戶將分開收到商品。</span>
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</p>
<p style="line-height: 1.4;"><span style="font-size: 16px;">5. 消費折實滿港幣299元即可享免費送貨服務，少於港幣299元（推廣期內 $199）則會收取港幣30元運費。</span>
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</p>
<p style="line-height: 1.4;"><span style="font-size: 16px;">6. 網上圖片產品顏色可能跟實際產品略有差異，一切均以實際產品為準。</span>
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</p>
<p style="line-height: 1.4;"><span style="font-size: 16px;">7. 如有任何爭議，pepperkoko保留最終決定權。</span>
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</p>
<p style="font-size: 16px; line-height: 1.4;">
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</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="font-weight: bold;">CASABLANCA 系列商品購買條款及細則</span>
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</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">1. 若顧客在同一張訂單中購買pepperkoko時裝及Casablanca 系列產品，pepperkoko可能會分開寄出。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">2. 商品會由下訂單日起計3-5工作天內經順豐速運寄出。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">3. 在本網站內購物滿$199可享免費速遞服務。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">4. 網上圖片產品顏色可能跟實際產品略有差異，一切均以實際產品為準。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">5. Casablanca 系列產品一經出售，不設退換。</span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">6. Casablanca 系列產品如有任何品質問題，請致電卡撒天嬌集團有限公司客戶服務中心+852 2687 5113 或電郵 cs@casablanca-home.com </span>
</p>
<p style="font-size: 16px; line-height: 1.4;"><span style="color: inherit;">7. 如有任何爭議，pepperkoko保留最終決定權。</span>
</p>
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