File: /www/备份的/shopmfv.com/shop/return-policy.html
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<h1 class="main-title text-center my-5 fw-bold">Return Policy</h1>
<h2 class="main-title mb-2">Returns</h2>
<div class="div-content">
<p> We do not guarantee any specific outcomes from using our products. That said,
if you are unsatisfied with your product for any reason you will
have 60 days from the date of purchase to return the product and
request a refund. You may return any Product (as defined below)
purchased on shopmfv.com in accordance with the terms
below:
</p>
<p>
A return authorization must be requested and approved within 60
days of your date of purchase. You must contact us at
haiwaiad@hotmail.com
to request and receive an RMA.
</p>
<p>
The return authorization number must be included along with your
returned product. As well as, your name and address that were
used for the order.
<br>
Once an RMA is received please return the item and email us back
with the RMA and the tracking# so we can track your return. You
will have to pay for shipping.
</p>
<p>
You must return the product to the address provided to receive a
refund at your cost within 14 days of receipt of RMA.
</p>
<p>
All accessories originally included with your purchase must be
included with your return.
</p>
<p>
<span style="font-weight: bold; text-decoration: underline">Important note:</span>
We do not allow returns on sale items or discounted items.
</p>
</div>
<h2 class="main-title mb-2">Non-returnable items:</h2>
<div class="div-content">
<p>Gift cards</p>
<p>Downloadable software products</p>
<p>Some health and personal care items</p>
<p>
To complete your return, we require a receipt or proof of
purchase.
</p>
<p>Please do not send your purchase back to the manufacturer.</p>
</div>
<h2 class="main-title mb-2">
There are certain situations where only partial refunds are
granted (if applicable)
</h2>
<div class="div-content">
<p>
Book with obvious signs of use CD, DVD, VHS tape, software,
video game, cassette tape, or vinyl record that has been opened.
</p>
<p>
Any item not in its original condition, is damaged or missing
parts for reasons not due to our error
</p>
<p>Any item that is returned more than 60 days after purchase</p>
</div>
<h2 class="main-title mb-2">Refunds (if applicable)</h2>
<div class="div-content">
<p>
Once your return is received and inspected, we will send you an
email to notify you that we have received your returned item. We
will also notify you of the approval or rejection of your
refund.
</p>
<p>
If you are approved, then your refund will be processed, and a
credit will automatically be applied to your credit card or
original method of payment, within a certain amount of days.
</p>
</div>
<h2 class="main-title mb-2">
Late or missing refunds (if applicable)
</h2>
<div class="div-content">
<p>
If you haven’t received a refund yet, first check your bank
account again. Then contact your credit card company, it may
take some time before your refund is officially posted.
</p>
<p>
Next contact your bank. There is often some processing time
before a refund is posted. If you’ve done all of this and you
still have not received your refund yet, please contact us at
<a href="" class="emailProtected" emailencoded="c3VwcG9ydEB0cm91c2VyY2Fubm9uLmNvbQ==">[Email Protected]</a>
</p>
</div>
<h2 class="main-title mb-2" id="salesItem">
Sale items (if applicable)
</h2>
<div class="div-content">
<p>
Only regular priced items may be refunded, unfortunately sale
items cannot be refunded.
</p>
</div>
<h2 class="main-title mb-2">Exchanges (if applicable)</h2>
<div class="div-content">
<p>
We only replace items if they are defective or damaged. If you
need to exchange it for the same item, send us an email at
<a href="" class="emailProtected" emailencoded="c3VwcG9ydEB0cm91c2VyY2Fubm9uLmNvbQ==">[Email Protected]</a>
and we will provide you further instructions on where to return
the item for an exchange. Please note that we cannot accept
exchanges beyond 60 days from the date of delivery.
</p>
</div>
<h2 class="main-title mb-2">Gifts</h2>
<div class="div-content">
<p>
If the item was marked as a gift when purchased and shipped
directly to you, you’ll receive a gift credit for the value of
your return. Once the returned item is received, a gift
certificate will be mailed to you.
</p>
<p>
If the item wasn’t marked as a gift when purchased, or the gift
giver had the order shipped to themselves to give to you later,
we will send a refund to the gift giver and he will find out
about your return.
</p>
<p>
Still have questions about your return? Contact customer service
at
<a href="" class="emailProtected" emailencoded="c3VwcG9ydEB0cm91c2VyY2Fubm9uLmNvbQ==">[Email Protected]</a>
</p>
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